Heating Care Plans

Peace of mind with

We know there is never a good time to be without your heating and hot water especially in the winter months.

Make sure your heating system is working efficiently and you have access to our fully qualified heating engineers to make any repairs when you need them most with one of our care plans.

All our care plans include an annual service meaning your boiler is less likely to break down in the winter, but even if it does our heating engineers are on hand to get everything working quickly again. 

Our Care Plans

Bronze Care Plan

Silver Care Plan

Gold Care Plan

Platinum Care Plan

Areas Covered

We take Gas Safe seriously. All of our engineers are on the Gas Safe register and will have their official identity card with them at all times and you can ask to see it. Gas Safe Register is the official gas safety organisation in Great Britain.

We are Gas Safe registered

We are open normal office hours

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Why not spread the cost of a new boiler with our Finance Packages

Finance Options

Need a new boiler but want to pay for it monthly? 

We offer finance packages that allow you spread the cost up to 5 years. Why not get an instant online quote below and use our simple finance calculator to get an illustration of the monthly payment for a new A rated boiler from Glow-worm with up to a 10 year warranty.

Finance subject to status

APR Finance

Need a new boiler but want to pay for it monthly? 

We offer 0% finance that allows you to spread the cost for up to 2 years without paying any interest.

Why not get an instant online quote below and use our simple finance calculator to get an illustration of the monthly payment for a new A rated boiler from Vaillant with up to a 10 year warranty.

Finance subject to status

0% Finance

Disclaimer

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Glow-Worm

Glow Worm

Glow-worm Boilers come with up to a 10 year warranty

Save money on your energy bills with a new A rated efficient boiler from Glow-worm

We install Renewable technologies

Go Green with Renewables

A heat pump is a relatively new technology in the UK although they are widely used in Scandinavia and many parts of Europe where there is an abundance of renewably sourced electricity.

A heat pump takes energy from outside and transfers it into heat to be circulated around a heating and hot water system. A heat pump uses electricity to run the components of a heat pump, principally a fan, compressor and circulating pumps to transfer the energy from the heat source into the heat sink or heating system.

Government Funding for Heat Pumps – Boiler Upgrade Scheme

The Boiler Upgrade Scheme is a government incentive that will assist with the upfront cost of upgrading your heating system with one of our air source heat pumps.

In addition, there is now no VAT on heat pumps – reducing the cost even further.

We can apply for the grant on your behalf and you will receive £5000 towards your new air source heat pump installation.


Air Source Heat Pumps

Solar panels fitted onto the roof of your home harness energy from the sun which can be used to provide heat and hot water.

By using power from the sun rather than fossil fuels, such as natural gas or oil, solar panels are an environmentally friendlier way to provide you with heat and hot water.

Our highly experienced and fully qualified engineers can visit your home and provide a assessment of your roof for solar panels. Why not enquire about solar today.

Solar

We cater for all your plumbing and heating needs

Our Services

All our boilers are A rated and will provide you and your home with heating and hot water. If your current boiler is greater than 9 years old it is likely costing a lot more to run than new highly efficient boilers saving you money on your energy bills!

For added peace of mind all offer new boilers come with a manufacturers warranty of up to 10 years,  so why not use our online quoting tool below to get an instant estimate for our team to install a new boiler in your home.

Boiler Installation

Your boiler is one of most important and hard-working appliances in your home providing you with warmth and hot water when-ever you need it.

Servicing your boiler annually keeps it running safely and efficiently saving you money on your energy bills and making it less likely to break down in the winter when you need it most.

Our Gas Safe engineers can visit your home and service your boiler in less than an hour.

Amongst other things, we ensure no Carbon Monoxide is being produced, keeping you and your family safe

We check there is adequate ventilation around the boiler and that the flue is clear and;

Test the gas pressure and ensure there are no leaks


Boiler Service

Our dedicated repair engineers are here to help get your boiler working safely and efficiently again

We have highly experienced engineers who can diagnose the problem and in many cases get your boiler back up and running there and then.

Our vans are stocked with the most common parts but rest assured if additional parts are required we have access to a wide range of parts to get your boiler working again as quickly as possible.

Our fixed call out fee covers the first hour of labour which often is enough time to diagnosis many common faults and get your boiler back working again.

Additional labour time and parts are charged separately but our engineer will provide you with a cost estimate once the fault has been diagnosed before proceeding further.
 
All repairs come with a 30 day labour and 1 year guarantee on parts used.


Heating Repair

From a blocked toilet to fitting a hot water tank we can take care of it all.

Need a new radiator or an outside tap? 

Radiator leaking or dripping tap driving you crazy?

No problem, our qualified plumbers are here to provide you with the help you need.
Get in touch below and we will contact you to discuss how we can help.


General Plumbing

You could have a build up of sludge in your heating system. 

Sludge is the build-up of magnetite which forms as a result of corrosion. Even a minimal build up of sludge can cause a serious drop in boiler efficiency, stopping your heating system from working efficiently and if left untreated is one of the leading causes of boilers failing.

We offer a flushing and cleansing service where we can remove the sludge from your heating system in as little as 2 hours. 

A cleansed system ensures optimal heating from your boiler and provides effective, ongoing protection, extending the life of your boiler, radiators and pipework.

It can also lower your energy usage as your boiler and radiators will work more efficiently afterwards. 


Flushing and Cleansing

If you're a landlord, it’s your responsibility to keep your property safe for tenants to live in. By law, you must have a gas safety check carried out by a Gas Safe registered engineer every year. When you receive your landlord gas safety record, you’ll need to make a copy available to your tenants.  
 

Gas Safety Certificates

We will come to your home and help you to determine your bathroom needs, providing you with different design options so you can visualise your new bathroom.

We take care of everything, plumbing, plastering, tiling, lighting, electrical so you can have your dream bathroom designed and installed by our fully qualified team.

Bathroom Installation

Every boiler and heating system we fit is designed, fitted and commissioned to the highest efficiency. This ensures you that you are using the minimum amount of gas to heat your home and hot water.

Your boiler produces a lot of condensate water, which as you may have seen in the past, if not protected correctly, is at risk of freezing.
 
We make sure you and your boiler are fully protected for as and when needed by fitting Condensate Pro.
 
This not only provides maximum protection, but also looks quality on the outside of your home. 

We don’t connect in to other waste pipes that can get blocked, we fit a separate waste to give you total peace of mind. 

To find out more contact us or visit https://condensatepro.co.uk/


Condensate Pro

Premier Gas North East Limited 

Baxi

Ideal

Main

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We are open normal office hours

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We are Gas Safe registered